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Matt Scott is an experienced professional with a diverse background in program analysis and customer service. Currently serving as Programme Performance Lead Analyst at South West Water since October 2017, Matt previously held roles as a Programme Analyst in the same company and as a Technician at COMPOSITE TEST & EVALUATION LTD. Prior experience includes working as a Portfolio Administrator at Aviva, where responsibility involved managing client portfolios for significant pension schemes and maintaining strong client relationships. Additional customer service roles at Carphone Warehouse and Halfords involved sales and client interaction, demonstrating strong skills in building rapport and providing effective service. Matt's educational background includes A-Levels and GCSEs from Clyst Vale Community College.