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Kelly-Anne Rhodes is an accomplished professional with extensive experience in quality control and customer service. Currently serving as the Servicing Quality Control Team Lead at South Shore Bank since July 2019, Kelly-Anne has also held positions as a Senior Commercial Quality Control Specialist, Servicing Quality Control Specialist, and Senior Personal Banker within the same organization. Prior to this role, Kelly-Anne worked at alphabroder from August 2015 to June 2019, where responsibilities included serving as Call Center Supervisor and Customer Service Representative. Kelly-Anne holds an Associate's degree in Business Administration, with a focus on Management and Operations, from Fisher College.