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Craig Mercer has several years of experience in the hospitality and wildlife management industry, with key roles in operations and management. Craig has worked in various companies, including South Sea Cruises Group, Abercrombie and Kent, and Sanctuary Retreats. Craig's responsibilities have included guest care, staff management, budget management, and maintenance. Craig has also worked as a Walking Safaris Guide and Manager, Camp Manager, and Instructor/Course Coordinator. Craig holds a National Diploma in Nature Conservation from Cape Technikon.