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Michael Traylen has accumulated significant experience in customer service and management within the water industry. Currently serving as the Customer Service Team Manager at South East Water UK since August 2018, Michael has previously held the position of Business Delivery Team Manager (Market Operations) and Account Manager at Water Choice from May 2016 to August 2018. Earlier roles at South East Water UK from September 2014 to May 2016 included Credit Controller and Customer Service Advisor. Michael's educational background includes completion at The John Roan School from 2001 to 2016.