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Shandelle Houlgrave - Carroll has extensive experience in various roles within the customer service and technical support sectors. Currently serving as a Desktop Support Analyst and previously as a Business Analyst and Water Tappings Officer at South East Water since November 2009, Shandelle has developed strong analytical and support skills. Prior experience includes serving as an Administrative Assistant at Innovation Group Australia and as a Payroll Administrator/Accounts Payable HR at Hotel Grand Chancellor Hobart. Shandelle's educational background includes a Level 3 certification in Hotel Operations from Drysdale Tafe Tasmania and attendance at Guilford Young College.