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Paul Sinclair is an experienced IT professional with a strong background in service desk and support roles. Currently serving as a Service Desk Analyst at South East Water since January 2022, Paul handles a variety of technical tasks including PC builds, application deployment, and troubleshooting O365 and hardware issues. Previously, Paul worked at Tata Consultancy Services from October 2018 to December 2021, where responsibilities included senior analyst duties, reporting, staff rostering, and training plan development. Paul’s experience also encompasses roles at DXC Connect, where Paul provided onsite support at Melbourne Water and led an IT Service Desk team at ESTA. Earlier positions include contractor work at Orica, Facilities Manager at the Australian Communications Consortium, and HelpDesk Operator at Sirius Telecommunications. Paul holds an Advanced Certificate in Electronics from TAFE NSW, earned between 1993 and 1996.