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Mitul Thakkar is an experienced professional in software support and client relations, currently serving as a Product Support Executive at SourcePro Infotech Pvt. Ltd. since July 2019, specializing in the ERP product IMMS. Previous roles include working as a Commercial Officer at nCode Solutions, where responsibilities included managing payment follow-ups with government officials, and owning a Baroda Dairy Sugam Parlour. Mitul has a strong foundation in software support, having held positions at Soham ERP Solutions, Visual InfoSoft, and Netwin System & Software, focusing on various software solutions across different industries including pharma, healthcare, and banking. Mitul's academic background includes a Bachelor of Computer Application in Information Technology from The Maharaja Sayajirao University of Baroda.