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Percilla Clarke is an experienced customer service professional with a diverse background in various industries. Currently serving as a Customer Service Representative at Firstsource and Sourcepoint since August 2023, Percilla previously held customer-facing roles at Walmart, the Department of Social Services, and Burns House Group of Companies. Additionally, Percilla has extensive experience in the travel sector, having worked as a Travel Agent at Journey Travel and as a Travel Consultant at Miracle Tours Travel Agency. Percilla's educational background includes a certification in Travel Agency Management and Front Office Management from Bahamas Hotel Training College.