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Carson Hopkins is a seasoned professional with extensive experience in customer engineering and technical customer success. Currently serving as a Senior Customer Engineer at Sourcegraph since November 2021, Carson previously held roles such as Technical CSM at Rainforest QA and Solutions Consultant at AppNexus. Earlier career highlights include positions at Knack HQ focusing on customer success and content, as well as experience in member services at Book of the Month. Carson’s background also includes freelance writing and teaching ESL, alongside academic support as a Learning Assistant at New York University. Carson holds a Bachelor of Arts in Comparative Literature from New York University and has studied at Université Sorbonne Nouvelle.