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Jhonathan de Oliveira has over 13 years of work experience. Jhonathan started their career in 2008 as a Restaurant Customer Service at Nelore Brazilian Steakhouse, Tradição Brazilian Steakhouse, Fogo de Chão, and Smith and Wollensky. In 2011, they were a Specialist Customer Service Representative at Blizzard Entertainment. In 2019, they were a CX Advance Product Support Agent at Dropbox. Currently, they are a Product Support Team Lead and Product Support Specialist at SourceDay. As a Product Support Specialist, they are responsible for creating and maintaining templates used for uploading digital invoices in SourceDay Accounts Payable, monitoring and resolving issues with invoice processing through the SourceDay admin panel support queue, and communicating and resolving issues with Accounts Payable clients via email, phone, and chat.

Jhonathan de Oliveira attended Houston Community College from 2006 to 2010, where they studied Graphic Design. Jhonathan then attended Austin Community College from 2010 to 2015, where they studied Business/Commerce, General.