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Mike joined ESS in 2018, bringing years of project management experience to his position as Executive Vice President of AL, AR, LA and MS. Prior to ESS, he worked for Crothall Healthcare, a subsidiary of Compass Group USA, as Vice President of Information Technology. During his time at Crothall, Mike created a centralized call center for support services, effectively reducing on-site hospital staffing needs and optimizing staff productivity, and drove real-time decisions through business intelligence to determine patient transportation staffing needs. He continued his career with Compass Group USA in 2014 as Vice President of Field Systems Solutions. In this role he optimized the use of Point of Sale, self-checkout, and order/pay technologies to minimize and reduce labor costs within cafes; and managed a large Professional Services team that delivered over 1000 Point of Sale projects in 2017. In his current role with ESS, Mike has transitioned numerous districts, including some of their largest partners, immersing himself into the local landscape and zeroing in on their unique needs in order to implement a personalized transition plan.