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Zack Jones has a diverse work experience spanning several industries. Zack began their career as a Volunteer at The Food Bank for Central & Northeast Missouri in 2014. After that, they worked as a Laborer at Liston Construction Company from 2012 to 2015. In 2016, Zack worked as a Volunteer Income Tax Assistant at the University of Missouri. Zack then transitioned to Insight Global as a Technical Recruiter for a few months before joining SoTel Systems as a Business Development Specialist later that year. In their role at SoTel Systems, they provided resellers with telecommunications equipment. Most recently, Zack joined NUSO in 2019 as a Customer Concierge - IP Services, where they serve a wide range of customers with specific telecom requirements.

Zack Jones attended Webster University from 2011 to 2012, and during this time, they studied Finance and Financial Management Services. Following their time at Webster University, from 2012 to 2016, they pursued their Bachelor's Degree at the University of Missouri-Columbia. Their field of study at the University of Missouri-Columbia was Personal Financial Management Services.