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Tiago Dias is a Senior Product Analyst at SoSafe since May 2023, bringing extensive experience from previous roles including Product Analyst at OutSystems and Associate Product Analyst at Philip Morris International. At OutSystems, Tiago developed exploratory analytics models, collaborated with cross-functional teams to establish data pipelines and measurement frameworks, and influenced product roadmaps through data-driven insights. Tiago's earlier work involved automating ETL processes and building dashboards at Philip Morris, playing a key role in customer churn prediction initiatives. Tiago holds a Master's degree in Industrial Engineering & Management from Faculdade de Ciências e Tecnologia da Universidade NOVA de Lisboa and has participated in a Data Analytics and Machine Learning Bootcamp at Ironhack. Additionally, Tiago completed an Erasmus Program in Industrial Engineering and Management at Universidade Federal Fluminense.