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Dana Tzscheetzsch is an experienced professional in customer success and event management, currently serving as a Customer Success Manager at SoSafe since January 2025. Prior to this role, Dana held the position of Senior Customer Success Manager at EQS Group from July 2019 to November 2024, where responsibilities included key account management for enterprise clients, sales and business development, mentoring junior staff, and ensuring customer retention. Earlier positions include a Customer Success Manager and Marketing Manager at EQS Group, as well as a Junior Event/Relationship Manager at High-Tech Gründerfonds. Dana's educational background includes a Bachelor of Arts in Tourism and Event Management from NBS Northern Business School, with a focus on controlling and marketing management.