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Rishi Kumar is an accomplished professional with extensive experience in program management and customer success, currently serving as the Director of Program Management - Customer Success at Soroco since February 2020. Prior to this role, Rishi held various positions at Infosys from February 1998 to February 2020, including Program Manager, where oversight of a large transformation initiative was a key responsibility, and roles in product management, account management, and presales for the Retail and Consumer Packaged Goods sectors. Rishi also worked as a Director at Entracte, where strategic operations led to significant sales and cost reductions. Rishi's educational background includes an Executive General Management Program from the Indian Institute of Management Bangalore and a Bachelor of Technology from the Indian Institute of Technology (Banaras Hindu University).