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Matheus Espairane has extensive experience in various technical and customer service roles across multiple companies, including Sorocaba Refrescos (Coca-Cola), Z15 Produtora, Claro Brasil, and Gerdau. Currently serving as a Junior Analyst and Support for the Integrated Management System at Sorocaba Refrescos, Matheus previously worked directly with consumers, maintaining quality indicators for customer service. Academic qualifications include a postgraduate degree in Agile Business from UniCesumar, a degree in Commercial Management with a focus on Organizational Leadership, and multiple certifications in management, data science, and mechatronics. Matheus's diverse skill set includes technical installations, system support, and a strong foundation in Agile methods and project management.