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David Negi currently serves as Global Service Delivery Manager at Sopra Steria since April 2022, having previously held various positions within the company from 2007 to June 2018, including Knowledge Manager, Transition Manager, Production Manager, and Support Analyst. In the role of Knowledge Manager, responsibilities included training offshore teams, updating operational documents, and participating in service delivery committees. As Transition Manager, David was accountable for overseeing service platform acquisitions while ensuring the quality of outgoing team training. David also managed a production support team, ensuring compliance with service level agreements and coordinating cross-project efforts. Educational qualifications include a certification in ITIL V3 Foundation and a BTS in IT Management, complemented by various certifications and training in computer science and management.