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Karl Chen has a background in site reliability engineering and devops engineering. Karl began their career at Streamlyne in November 2019 as a DevOps Engineer and worked there until April 2021. In April 2021, Karl joined Sony Interactive Entertainment as a Site Reliability Engineer and was later promoted to Site Reliability Engineer 3 in September 2021.

Karl Chen completed their high school education from Etiwanda High School between 2011 and 2015. Following that, they pursued a Bachelor's Degree in Cognitive Science with a specialization in Machine Learning from UC San Diego, which they completed between 2015 and 2019.