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Jess Wigley is an experienced professional in customer experience and recruitment, currently serving as the Customer Experience Team Leader at Sonovate since October 2019. In this role, Jess leads a team responsible for managing daily customer interactions, addressing queries related to funding, credit control, and technical issues. Previously, Jess worked as a Relationship Executive at Sonovate, contributing to the company's mission of providing tech-driven finance solutions for the global contingent workforce. Prior to joining Sonovate, Jess held various roles including Recruitment Consultant at CPS Group (UK) Limited, Sales Executive at NOVUS LEISURE LIMITED, Managing Director at Revive Promotions Ltd, Event Manager at SHOTGUN RULES LTD, and Street Team Member at Global. Initial experience in hospitality began as a Bartender at The Butchers Arms. Educational background includes studies at the University of the West of England from 2013 to 2015.