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Jason Kettelman has extensive experience in sales operations and customer care, currently serving as Manager of Sales Operations Customer Success Specialists at SONIFI Solutions, Inc. since March 2004, where responsibilities include providing administrative and technical support in the contact center and facilitating knowledge sharing among team members. Previously, Jason worked as a Contact Center Representative at Cigna for a brief period in early 2004, handling inquiries related to insurance claims and policies. Prior to that, Jason held the position of Quality Advisor for Technical Support Professionals at Gateway from March 1997 to December 2003, where technical support was provided to clients. Educational qualifications include attendance at Southeast Tech from 1996 to 1998 and a standard education diploma from Hiram W. Johnson High School, earned from 1990 to 1994.