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Shannon McConnell has a diverse work experience that spans several industries.

In 2006, McConnell joined Sonic as a Senior Account Executive II. In this role, they focused on generating new revenue by contracting enterprise-level companies in need of Fiber connectivity. Shannon also provided phone bill analysis to determine the best bundle package for phone service, PRI, Hosted VOIP, and SIP trunking. Additionally, McConnell maintained existing clients by developing strong relationships and ensuring proactive communication and follow-through.

Prior to their time at Sonic, McConnell worked as an Escrow Coordinator at Windermere Wine Country Properties from 2005 to 2006. In this position, they assisted agents with paperwork and requirements for the escrow package. McConnell worked closely with sellers' and buyers' agents to ensure all disclosures and reports were completed accurately. Shannon also collaborated with title companies to ensure successful close of escrow and recording.

From 2000 to 2002, McConnell served as the Presidential Escalation Coordinator at Advanced TelCom Group (Eschelon, Integra). In this role, they worked internally with operations and billing departments to resolve escalated issues that had been forwarded to the VP and President. McConnell's ability to assess and resolve these issues while maintaining a customer-focused approach was paramount in their success.

Earlier in their career, McConnell was an Executive Assistant at Barefoot Wines dba Grape Links, Inc. from 2002 to 2003. Additional details about their role during this time are not specified.

Throughout their work experience, McConnell has demonstrated strong interpersonal and communication skills, along with a proactive and customer-oriented approach.

Shannon McConnell attended Ursuline High School from 1993 to 1997. Shannon then pursued their interest in dance and enrolled at Santa Rosa Junior College from 2002 to 2005, studying dance. No degrees were mentioned in the provided information.