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Kim Dingwall is a seasoned professional with extensive experience in product management and IT service roles. Currently serving as a Product Manager at Sonic Healthcare since April 2022, Kim previously held the position of Product Owner - Automation at Sime Darby Industrial Sdn Bhd, where responsibilities included the delivery of Robotic Process Automation and AI technology initiatives. Kim's earlier roles include IT Service and Support Manager at Hastings Deering and Sime Darby Industrial Sdn Bhd, and IT Operations Manager at Transpacific Industries, overseeing multiple teams to enhance customer-focused IT services. Additional experience encompasses serving as Technology Service Desk Team Leader at CUA, Project Manager for Brisbane City Council, and Field Services Team Leader at Computer Sciences Corporation. Kim has pursued education in Frontline Leadership and Product Management to further enhance professional capabilities.