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Sarah McKee is an accomplished professional with extensive experience in insights, innovation, and customer experience management. Currently serving as the Director of Insights & Innovation at Sonder Inc. since June 2019, McKee successfully built the inaugural Insights & Innovation team, emphasizing customer obsession and strategic recommendations for various improvements. Previous roles at Sonder included Senior Manager and Manager of Experience Operations, where McKee led significant projects to enhance operational efficiencies and guest experiences across multiple properties. Prior to Sonder, McKee held positions at PepsiCo and Regus, focusing on brand activation and digital marketing. Educational credentials include an MBA from the University of California, Berkeley, and a BA from Duke University.