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Silvia Ramos B. is an accomplished professional with substantial experience in digital transformation and project management. As the Country Manager and IT Service Manager at SONDA since January 2021, Silvia specializes in product development and project management. Prior experience at Telefónica from July 2011 to January 2021 includes roles as Product Manager for Digital Services, Team Leader for Digital Solutions Projects, and Project Manager, focusing on digital solutions and telecommunications for various industries, particularly financial and industrial sectors. Educational qualifications include a Master of Business Administration from Universidad Politécnica de Madrid, a specialization in project management from Aden Business School, a managerial skills diploma from Tecnológico de Monterrey, and a diploma in project management from IAEN.