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Alejandra Herrera Dimter is a seasoned professional with extensive experience in risk management, credit policies, and performance analysis. Currently serving as a Performance Manager and Metrics Lead at MACH since July 2022, Alejandra previously worked at Banco Bci from May 2016 to September 2023, where responsibilities included social media listening and comprehensive management of retail credit risk policies. Prior experience includes a senior analyst role in risk management at Coopeuch, focusing on credit risk activities and strategic project execution. Alejandra also gained experience in client relations and strategic planning during a brief internship at 180 Grados and has contributed to academic settings as a teaching assistant in financial accounting at Universidad de Concepción. Educational qualifications include a degree in Commercial Engineering from Universidad de Concepción and a diploma in Business Management from Universidad de Chile.