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Zachary Pariroo is a Lead Engineer at Solve Ltd since February 2023, specializing in standard changes, incident management, and customer support for Microsoft 365 and various SaaS products. Prior to this role, Zachary served as Deployment Lead and Service Configuration and Deployment Technician at SinglePoint Global, focusing on client satisfaction, service-level management, and Microsoft 365 administration. Beginning with experience as a SOC Technician Tier 1, Zachary has a strong background in technical support, troubleshooting, and VoIP technologies. Earlier career roles included telecommunications and technical recruiting, as well as positions in the restaurant industry. Zachary holds an Associate's degree in General Studies from Northern Virginia Community College.