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Troy Kantner began their professional career in 1989 as an Aviation Electrician's Mate 2nd Class (AE2) in the US Navy. In 1999, they moved to Staples where they served as a Lead Computer Technician. Finally, in 2000, they became the President/CEO of Solve IT Solutions LLC.

Troy Kantner has a diverse educational background. From 2000 to 2002, they attended Berks Technical Institute, where they earned an Associate degree in Computer Network Engineering. Troy then attended Albright College from 2002 to 2004, where they studied Information Systems Project Management. Additionally, they have obtained several certifications, including a Datto Certified Advanced Technician from Datto, Inc. in 2015, A+ Certification from Comp Tia, Microsoft Certified Professional from Microsoft, Network + Certification from Comp Tia, and a Novell Certified Network Engineer from Novell.