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Shakirah F. is a seasoned professional with diverse experience in customer service, health advisement, and team leadership. Currently serving as a Customer Experience Specialist and Business Development Executive at The Pantry UK Ltd since August 2022, Shakirah also holds the position of Stop Smoking Practitioner at Solutions4Health, providing behavioral support for healthier choices. Shakirah has substantial experience in the healthcare sector, having worked as a Team Lead for Covid-19 Lateral Flow Testing in collaboration with the NHS, where responsibilities included site management and staff training. Other notable roles include Assistant Financial Analyst and Admissions and Guest Services Manager at LEGOLAND Windsor Resort, along with mentoring young people and coordinating residential programs at NCS The Challenge. Shakirah started a career in service and community development as an International Citizen Service Volunteer and completed a Graduate Internship at London South Bank University after obtaining a degree in Tourism, Hospitality, and Leisure Management.