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Charles DeFilippo is an experienced business consultant and operations leader with a diverse background in the life insurance industry. Currently serving as a Senior Business Consultant at Solutions3000, Charles specializes in implementing streamlined processes and CRM solutions. Previously, as Director of Sales Operations & Analytics at Symetra, Charles drove strategic initiatives for sales growth. Additional roles include Vice President of Operations at LifeTrends®, where automation and efficiency were prioritized, and Vice President of Brokerage & Alliance Operations at NFP, focusing on business process creation for institutional partnerships. Charles has a strong foundation in operational management from earlier positions at VIP Insurance, National Financial Partners, and John Hancock, and holds a Bachelor's Degree in Politics from Assumption University.