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Alicia Dunn is a seasoned professional with extensive experience in business analysis and project management. Currently serving as a Business Data Analyst at Solutions ITW since May 2023, Alicia previously held roles at Zephyr Headwear, including Reporting Analyst and Pricing Coordinator/Data Specialist from February 2021 to May 2023. Alicia's career includes significant positions at Goodwill Industries of Central Florida, Inc. from November 2009 to March 2019, where Alicia progressed from Store Manager to Regional Project Manager, gaining increased responsibilities at each level. Prior to that, Alicia was the Office Manager at Pro Steel Construction from October 2006 to November 2009, overseeing various administrative functions. Academically, Alicia holds a Master of Science in Business Intelligence and Analytics from Purdue Global and a Bachelor's degree in Legal Studies from the University of Central Florida, complemented by an Associate of Arts degree from Daytona State College.