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Matt Virgin is an experienced professional in client success and optimization, currently serving as the Optimization Team Lead at Solutionreach, Inc. since July 2016, where leadership is provided to enhance customer experience and retention. Prior roles at Solutionreach include Optimization Specialist and Inbound Technical Support, focusing on client training and technical issue resolution. Earlier positions at SplashPadsUSA, Vivint, CLEARLINK, and One on One Marketing have contributed to a comprehensive skill set in sales, customer support, and digital media, culminating in a Bachelor’s Degree in Digital Media from Utah Valley University.