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Joérika Costa Machado Gonçalves is a seasoned professional in the field of information technology, currently serving as a Senior Systems Analyst at Soluti Digital since January 2024. With a robust background, Joérika has held key positions including IT Analyst at framework, where responsibilities included generating solutions for Unimed BH's Customer Relationship area and conducting comprehensive testing and requirements gathering. Prior experiences include leading agile projects at Perfil Alumínio do Brasil S/A, serving as a Senior IT Analyst at Unimed-BH with a focus on project leadership and needs assessment, and implementing systems at Fundação São Francisco Xavier. Joérika began a career in IT as a Technician in Informatics at Meta Serviços and interned at Usiminas. Educational qualifications include a Master of Business Administration in Project Management and a Bachelor's degree in Information Systems.