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Prasad Durga is an experienced IT professional with a strong focus on ServiceNow development and implementation. Currently serving as a Technical Lead at Solugenix since October 2019, Prasad Durga specializes in providing end-to-end solutions across various ServiceNow modules, including ITSM, CSM, and FSM, while managing multiple clients and overseeing all phases of project development. Prior experience includes roles as a ServiceNow Developer at HI NOON Corporation Pvt Ltd, a Senior Software Developer at CGI, and a System Engineer at GSR Business Services Pvt Ltd, where Prasad Durga contributed to module development, integrations, and administrative tasks. Prasad Durga holds a Bachelor of Technology degree from Government Higher Secondary School in India.