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Dylan IBKA has extensive experience in operational project management, currently serving as Responsable Projets Opérationnels at Solly Azar Assurances since January 2010, overseeing the consolidation of various customer service entities. With a solid background in client relations and satisfaction, Dylan has previously held multiple roles including Responsable Pole Indemnisation and Chef d'équipe Multisite within the company. Prior experience includes positions in customer service and partnership campaigns at MAIL ORDER FACTORY, Com'Plus, and Nordcall Marcq en Baroeul, as well as diverse roles at Groupe HOLDER. Educational qualifications include a Capacité Professionnelle Assurance Niveau 1 from STERWEN and a DEUG MIAS in Mathematics and Computer Science from the University of Lille 1 Sciences and Technology.