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Joel Lino is an accomplished technology executive with extensive experience in information technology management and development across various industries. Currently serving as CTO at Sollo Brasil Contact Center since July 2021, Joel oversees IT management and development. In addition, Joel has been the IT Manager at Junta De Missoes Mundiais Da Cbb since November 2016, and the Owner and IT Director at MatSam Tecnologia da Informação since December 2010. Previous roles include General Manager of Infrastructure at PARLA! Contact Center and IT Director at CENTRIX Contact Center, where Joel implemented significant technological advancements and cost-reduction strategies. Joel's career began in programming and systems analysis, with foundational positions at SulAmerica ING, Fabrimar S.A. Indústria e Comércio, and other companies. Joel holds an MBA in Business Administration from FGV and degrees in Data Processing and Computer Systems Analysis, highlighting a strong educational background in technology and management.