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Brian Kickey is an experienced professional with comprehensive expertise in quality assurance and program management. Currently serving as QA Operations Senior Manager at Solix Inc. since September 2004, Brian oversees quality assurance operations for case management and call center functions. Previously, in the role of Senior Manager for QA and Compliance, Brian managed quality assurance processes for significant grant programs, emphasizing compliance and KPI tracking. Brian’s career includes positions as Senior Auditor and Manager at Cydcor, along with leadership roles in sales and account management within the insurance sector. Brian holds a Bachelor of Business Administration in Marketing/Marketing Management from Pace University.