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Rob Freeman is an experienced technical writer with a background in various industries. Rob currently serves as the Lead Technical Writer at Solifi, where they manage a team of international writers and oversees the production of online help and PDF documentation using MadCap products. Prior to Solifi, Rob worked as a Senior Technical Writer at Honeywell Intelligrated and NCR Corporation, where they documented warehouse and banking systems, respectively. Rob also held the position of Senior Technical Writer at InfoGenesis/Agilysys, where they planned and executed documentation projects and created instructional videos. Rob has extensive experience in the field, with previous roles at Authoria - Talent Management, Elixir - Communications Software, QAD - Manufacturing Software, Symix - Manufacturing Software, HubLink - Healthcare Data Conversion Software, and Silent Watchman - Physical Security.

Rob Freeman received their PhD in Psychology from Pacifica Graduate Institute from 2000 to 2008. Prior to that, they obtained a BA in Public Relations/Communications from Capital University from 1984 to 1988. Rob completed their high school education at Westland High School from 1980 to 1984, with no specified degree or field of study.