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Troy Groom is an experienced Configuration Management Analyst currently working at Soliel, LLC since November 2023. Previously, Troy served as a Software Change Management Analyst at Alesig Consulting from March 2022 to April 2024, where responsibilities included tracking change requests for DoD systems and supporting administrative functions for security projects. Prior roles include Configuration and Data Management Analyst III at Peraton, overseeing daily operations for the DISA Virtual Desktop Infrastructure and ensuring compliance with change management protocols. Troy has significant experience in coordinating change management boards, conducting audits, and providing training within multiple organizations, including positions at Perspecta and Knight Point Systems, focused on configuration management for the Department of Homeland Security. Troy's earlier career involved IT support and management roles in education and retail, complemented by academic credentials from Bowie State University and The George Washington University.