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Jo Smallwood has extensive work experience in the field of learning and development. They are currently the Head of Learning and Development at Soldo, a position they have held since 2022. Prior to this, Jo worked at Maier Ltd. for a significant period of time, starting in 2005. During their tenure at Maier Ltd., Jo held multiple roles, including Leadership Development Director and Client Manager. They were responsible for designing and delivering various training and development programs, collaborating with executives and clients to drive organizational change and improve leadership skills. Additionally, Jo worked as a Project Manager at Production Bureau from 2000 to 2005, where they managed the production and delivery of conferences and live events. Before that, they served as the Head of Training and Development UK at Vision Express, where they created and implemented training programs for a large number of managers and staff. Their earlier experience includes various roles at McDonald's.

Jo Smallwood attended Nottingham Trent University from 1992 to 1994, where they obtained a CIPD qualification in HR and Training and Development. Additionally, they also completed the MBTI Foundation Programme, but no specific dates or degree were mentioned for this program.