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Jessica Adragna is an experienced Customer Success Manager at Soldo since April 2019, where responsibilities include maximizing customer value from Soldo solutions, managing a renewal book of business, and fostering strong relationships with customers at all levels. Through active monitoring of account adoption and data analysis, Jessica implements strategies to enhance workflows and engagement. Prior to this role, Jessica held positions including Sales Support Specialist at FABER SYSTEM and Sales Operations Management at Massimo Dutti. Jessica holds a Bachelor's degree in Languages and International Markets from Università Mercatorum, completed in June 2023, and a secondary education background from Liceo Scientifico, completed in 2011.