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Cyndy Reynolds has a strong background in the energy industry. Cyndy started their career in 2007 at TXU Energy, where they held various roles including LCI Account Service Manager, Third Party Relationship Manager, and LCI Sales Executive. In 2010, they joined Green Mountain Energy Company as the ERCOT Sales Manager in the Commercial Division. There, they were responsible for the development and execution of the Commercial Division's Texas regional sales. In 2014, they moved to NRG Energy where they served as the Multibrand Commercial Sales Director, leading the strategy development and execution of the Mid-Markets Texas & Northeast regions sales channels. Cyndy currently holds the position of Director of Commercial Sales at NRG Energy. Additionally, Cyndy Reynolds has also been a Board Member at Green Mountain Energy Sun Club since 2016.

Cyndy Reynolds has an MBA in Strategic Leadership from The University of Dallas, which they obtained from 2007 to 2009. Prior to that, they earned a BSBA in Business Administration from the Naveen Jindal School of Management at UT Dallas from 2003 to 2005. Cyndy attended The University of Texas at Austin from 2001 to 2003, where they studied Mathematics. Before their university education, they attended Bishop Lynch High School from 1998 to 2001. Additionally, they hold a certification as a Certified Energy Procurement Professional (CEP) from the Association of Energy Engineers.