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Nicole Switaj is a seasoned professional in the food and beverage industry with extensive experience in management roles. Currently serving as the Contract and Operations Manager for Food and Beverage at Sydney Opera House since December 2016, Nicole oversees service standards, training, and budget management across multiple outlets. Previous positions include Food Court & Bar Manager at Macquarie University and Food and Beverage Operations Manager at Novotel & ibis Sydney Darling Harbour, where responsibilities ranged from staff management to budget oversight and operational improvements. Nicole has also held supervisory roles at Swissôtel Hotels & Resorts, Shangri-La Hotels and Resorts, and other esteemed establishments, demonstrating a strong ability to enhance service delivery and operational efficiency. Nicole's educational background includes training at The Intercontinental Hotel School.