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Mikaela Schick is an experienced professional in the events and ticketing industry, currently serving as a Ticketing Systems Specialist at the Sydney Opera House since May 2022, while also working as an Events Customer Service All Rounder at EventForce since January 2022. Prior roles include Box Office Supervisor and Precinct Manager at McArthur, and Client Services Manager along with Memberships Account Manager at Ticketek Australia. Mikaela has a strong background in customer service and event management, with additional experience as a Casual Events Assistant at Inner West Council and Event/Festival Bar Staff at Fuzzy Events. The career began in front-of-house operations at SPUR Steak Ranches Limited and has included various roles in customer service and operations at Cotton On Group, Officeworks, and an internship at FIRE Entertainment. Mikaela holds a Bachelor's degree in Entertainment Business Management from JMC Academy and completed education at Mount Annan Christian College.