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Ivan Yantsevich is a Service Manager at SOFTSWISS since February 2022, previously serving as a Service Project Manager at Bel Huawei Technologies from October 2019 to February 2022, where Ivan excelled in service team management, KPI improvement, and customer relationships. Key achievements include the service project ranking in the top 5 in the region by KPI and establishing strong partnerships with operational leaders. Ivan also has a background in procurement, having worked as a Lead Procurement Specialist and Procurement Specialist at Bel Huawei Technologies and Minsk Automobile Plant respectively, focusing on import/export contracts and customs logistics, with notable improvements in KPI and penalty risk reduction in both roles. Ivan's educational background includes a Project Management certificate from IT Academy, a Business Analyst degree from Stormnet, and master's and bachelor's degrees in Finance from Belarusian National Technical University.