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Dina Khrol is a seasoned business analyst currently serving as a Senior Business Analyst at SoftSwiss since October 2020, where responsibilities include lifecycle management of feature requirements, collaboration with stakeholders for product development, and mentoring team members. Previously, Dina held roles as a Process Analyst and Business Analyst, focusing on process documentation, improvement automation, and organizational changes in various companies, including Altonel and NP-service. With a strong background in modeling processes and quality management systems, Dina has extensive experience in auditing, consulting, and training across diverse industries. Educational qualifications include degrees from Belarusian National Technical University and several professional courses related to business analysis.