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Gabriel Fickert Graciose serves as a Partner Success Manager at Softplan since July 2017, focusing on strategic projects to enhance customer engagement with the Sienge solution and identifying upsell and cross-sell opportunities within client groups. Prior experience includes a Supervisor position at Clicbusiness Software S.A. from June 2013 to September 2016, where responsibilities encompassed sales control, email marketing campaigns, user training, and post-sales management. Gabriel's career began at Fickert Design as an Assistant Project, contributing to promotional architecture and marketing efforts from February 2004 to July 2009. Educational qualifications include a Project Management degree from Impacta Tecnologia, a Bachelor's in Marketing from Universidade Metodista de São Paulo, and a Design degree from Escola Panamericana de Arte e Design.