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Ed Potoczak is a seasoned professional with extensive experience in management and consulting across various industries, including automotive, defense, and aerospace. As the Pre-Sales and Implementation Manager at SoftExpert since November 2020, Ed leads a professional services team that focuses on identifying client needs and delivering tailored solutions. In addition to current responsibilities, Ed serves as President and Director of Professional Services at Oakstone Group, LLC, where expertise in Engineering Change Controls enhances operational efficiency for manufacturers. Previous roles include Director of Industry Relations at IQMS, General Manager at Interpower Induction, and Senior Consulting Manager at Plante Moran, further solidifying Ed's proficiency in process improvement and technology implementation. Ed's academic background includes an MSEE from the University of Michigan-Dearborn and a Bachelor's Degree in Electrical Engineering and Economics from the University of Detroit Mercy.