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Sara Nava is an experienced professional with a strong background in resource management, customer success, and project support across various industries. Currently serving as a Resource Manager at Softensity Inc since November 2022, Sara coordinates the onboarding and offboarding of team members and escalates project issues to relevant parties for resolution. Previously, as a Customer Success Manager at BNamericas, Sara was responsible for global customer onboarding and satisfaction. Prior roles include Project Management Analyst at IQVIA, Project Control Services Associate at Accenture Argentina, and various positions in logistics coordination and sales planning. Sara holds multiple degrees, including a Diplomado en Planificación de Proyectos from Universidad de Oriente and a Mastery in Business English Communication from ILSC Education Group Canada.