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Michael Koch is an accomplished professional with extensive experience in management and operations, currently serving as the Country Manager at Sofigate since September 2021, where responsibilities include leading growth and strategy implementation in Transformation and Platform Services. In previous roles, Koch held positions such as Head of Platform Services and Practice Lead at Sofigate, focusing on sales activities, key account management, and delivering high-quality service across various projects. Prior to Sofigate, Koch was the Director of Sales and Operations at Miild A/S, Chief Operations Officer at Ikano Bank, and held several senior management roles in operations across telecommunications and customer service sectors. Educational credentials include an Academy Profession Degree in Leadership & Financial Management from Niels Brock, supplemented by courses in Business Intelligence from Udemy Academy.