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Caroline M.

Business Technology Senior Analyst at Sofigate

Caroline M. has a diverse work experience spanning multiple roles and industries. Caroline currently works at Sofigate as a Business Technology Senior Analyst, where they started in January 2023. Prior to this position, they worked as a Business Technology Analyst at Sofigate from March 2021 to January 2023.

Before joining Sofigate, Caroline was an IT Consultant at Tavana IT AB from September 2020 to February 2021. Caroline also gained experience as a Software Engineering Intern at Isotop AB from January 2020 to June 2020.

Caroline's earlier work experience includes a role as Sales Support at TV4 from January 2016 to August 2017. In this role, they were responsible for organizing customer events, managing travel bookings, and handling supplier invoices.

Additionally, Caroline worked as a Handling Agent at ASE Handling from October 2013 to August 2015. This role involved providing VIP and executive handling services at airports, coordinating flight systems, and organizing VIP services.

Overall, Caroline has a solid foundation in business technology and IT consulting, with experience in software engineering, sales support, and VIP handling.

Caroline M. completed their Bachelor's degree in Computer and Systems Sciences from Stockholm University, from the year 2017 to 2020. Prior to that, they attended TEC Travel Education Centre from 2011 to 2013, where they obtained a degree as an International travel consultant - TRAC. Caroline also completed the International IATA/UFTAA Foundation course with Amadeus during their time at TEC.

In addition to their formal education, Caroline has obtained several certifications. In May 2021, they received the ITIL® Foundation Certificate in IT Service Management from PeopleCert. In June 2013, they earned a Training Certificate in Amadeus GDS Training from Amadeus. Caroline also obtained the Charterbokningssystemet ESS certification from Ving Sverige AB in May 2013. Furthermore, in March 2013, they received the IATA-Harvard Diploma in leadership & management from the International Air Transport Association (IATA). In 2012, Caroline obtained certifications in Conversion to Worldspan and Moving To Galileo from Travelport. Caroline also completed the Foundation in Travel and Tourism course from IATA in March 2012. Lastly, in February 2012, they received the Bokningsutbildning - Grundkurs certification from Fritidsresor.

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